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Understanding your privacy and the use of our website

Thank you for choosing to be part of our community at First Light Services (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Policy or our practices with regard to your personal information, please contact us.

Please read the following carefully. By using this Website, you acknowledge that you have read the following information and agree to be bound by them as may be amended by First Light Services, from time to time, and posted on this Website. If you do not agree to our Privacy Policy, do not use this Website.

Privacy Policy

First Light Services’s Privacy Policy explains how we collect, use, and share information from or about you online when you visit this site.

Web Forms

First Light Services uses forms on this website to offer users a mechanism for communicating with us. Any information submitted through any form on this website may be used by First Light Services to correspond with any user who has submitted information to First Light Services. We do not share this information with third parties unless otherwise agreed to by a website visitor through acknowledgment on specific forms throughout this website.

Analytics

First Light Services may use Google Analytics or Google Ads to gather basic information about website visitor behavior, interests, website performance, and other general data about this website and its use. Here are two of the most common Google Analytics advertising features that First Light Services may utilize, and the insights they provide:

  • AdWords Remarketing: Uses behavior, demographic, and interest data to identify users who are likely to convert, and then allows you to target those users with remarketing campaigns through Google Ads.
  • Demographics and Interests Reporting: Provides insight into the age, gender, and purchase interests of users, which First Light Services can use to better target audiences through advertisements.

Cookies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice. First Light Services uses cookies in the following way:

  • Web-browsing cookies: First Light Services may use web-browsing cookies to display information more effectively to you and to gather data about the usage of our website.
  • Social Media Pixels: First Light Services may use social media pixels to allow First Light Services the ability to remarket to you on social media platforms through paid advertisements.

Other technologies we use may capture user-specific data to help us understand how users interact with our website and to assist us with resolving client’s, customer’s, or users questions regarding the use of our website.

Advertising

First Light Services may use pixel or cookie technologies to market to website visitors. However, most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

How We Use and Share Information

Unless otherwise described in this Privacy Policy, First Light Services will not use and share any information that we collect from or about you with a third party, unless otherwise stated in this policy.

Looking out for Children

We do not knowingly market to or solicit information from children under 18 without parental consent. We recognize that protecting children’s identities and privacy online is important, and that the responsibility to do so rests with both the online industry and with parents. While First Light Services works to protect your personal information if it has been submitted to us, you also have responsibility. The internet is a public network. Childrens’ access to the internet can allow them to visit inappropriate websites and be exposed to unwanted risks. COPPA, the Children’s Online Privacy Protection Act, protects children under the age of 13 from online collection of personal information. Parents can be proactive by installing filtering software that gives them more control over their family’s internet experience. We recommend that minors 18 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet. Additionally, we do not knowingly target or re-market to anyone under the age of 18 through preventative measures put in place by third-party social media and advertising partners such as Google and Facebook.

Accessibility

First Light Services recognizes the importance of ensuring our websites are accessible to those with disabilities. This website endeavors to conform to Web Content Accessibility Guidelines 2.1 (WCAG 2.1 A, AA). We are committed to making our information accessible to visitors with disabilities and are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

Terms of Use

Use of Information and Materials

The information and materials contained in these pages, and the terms, conditions, and descriptions that appear, are subject to change. Unauthorized use of First Light Services’s website, is strictly prohibited. Not all products and/or services we offer are available in all geographic areas. Your eligibility for particular products and services is subject to final determination by First Light Services.

Links and Third Party Product and Service Providers

First Light Services hereby disclaims liability for any information, materials, products or services posted or offered at any of the third-party sites linked to this website. By creating a link to a third-party website, First Light Services does not endorse or recommend any products or services offered or information contained at that website, nor is First Light Services liable for any failure of products or services offered or advertised at those sites. Such third party may have a Privacy Policy different from that of First Light Services and the third-party website may provide less security than the First Light Services website.

Errors

This Website could include technical inaccuracies or typographical errors as well as potential loading issues due to website hosting vendor maintenance, downtime, or other technical issues.

Potential Disruption of Service

Access to this Website may from time to time be unavailable.

No Warranty

The information and materials contained in this website, including text, graphics, links or other items are provided “as is” and “as available.” First Light Services does not warrant the accuracy, adequacy or completeness of this information and materials and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information and materials.

Limitation of Liability

In no event will First Light Services be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this website or any linked site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if First Light Services, or representatives thereof, are advised of the possibility of such damages, losses or expenses. User agrees to indemnify, defend, and hold First Light Services harmless from any liability, loss, claim, and expense, including attorney’s fees related to a user’s violation of these terms of use or the use of the services and information provided on or through this website.

Information Provided By You

All information submitted to First Light Services via this site shall be deemed and remain the property of First Light Services and First Light Services shall be free to use, for any purpose, any idea, concepts, know-how or techniques contained in information a visitor to this site provides First Light Services through this Website. First Light Services shall not be subject to any obligations of confidentiality regarding submitted information except as specifically agreed by First Light Services or as otherwise specifically agreed or required by law. Nothing contained herein shall be construed as limiting or reducing First Light Services’s responsibilities and obligations to Website visitors in accordance with the First Light Services Privacy Policy. First Light Services may use any information submitted on this Website to contact you about your inquiry or comments, and such correspondence may contain information you have submitted to First Light Services.

Availability

This site is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation.

Changes to Our Privacy Policy or Terms of Use

This policy is subject to change. If we make changes to this Privacy Policy or Terms of Use, we will revise the last updated date. Please review periodically.